Delivery Information

Christmas Delivery

To ensure you receive your order before Christmas, please refer to the cut-off dates by region below to check last date to order for guaranteed delivery before Christmas.

Orders must be placed by 11.59pm AEDT on the dates stated.

Christmas Delivery

To ensure you receive your order before Christmas, please refer to the cut-off dates by region below to check last last date to order for guaranteed Delivery before Christmas.

Orders muct be placed by 11:59pm AEDT on the dates stated.

Orders are sent via Australia Post (standard service).

Delivery is on business days and not on weekends or public holidays.

* Please note: During sale or promotional events, delivery may take longer than the typical stated delivery times above.

We cannot accept responsibility for delays in delivery due to unforeseen circumstances (e.g. strikes, floods, bushfires, train derailments etc.).

Peter Alexander Personalisation: Please allow an additional 2 business days for delivery of Peter Alexander personalised items.

Delivered with Safe Drop - Orders will be left in a safe place if there is no one at the delivery address to sign for the delivery. If the delivery cannot be left in safe place, a calling card will be left in your mailbox advising of the Australia Post location where you can collect your delivery.

Your order will be despatched pending credit card authorisation, verification and availability of stock.

Orders are sent via Australia Post and their international local delivery partners.

Delivery is on business days and not on weekends or public holidays.

* Please note: During sale or promotional events, delivery may take longer than the typical stated delivery times above.

We cannot accept responsibility for delays in delivery due to unforeseen circumstances (e.g. strikes, floods, bushfires, train derailments etc.).

Peter Alexander Personalisation: Please allow an additional 2 business days for delivery of Peter Alexander personalised items.

Your order will be despatched pending credit card authorisation, verification and availability of stock.

You are transacting with Just Group in Australia. Your order will be fulfilled from our Australian warehouse. To shop our New Zealand website with local delivery options, please click the relevant brands: Dotti NZ, Jacqui E NZ, Jay Jays, Just Jeans NZ, Peter Alexander NZ, Portmans NZ, Smiggle NZ.

All prices in our online store are in Australian dollars.

• The prices within the online store DO NOT include any relevant overseas customs duties, clearance or handling charges and other customs or import charges that you may incur.
• Any such additional charges will depend on the value of your order, and will be on top of the price. You can use the NZ Customs Service online estimator to estimate what, if any, duties you may need to pay.
• To comply with Australian export regulations, we are required to declare the exact value of all items ordered and to mark them as dutiable 'merchandise'. We are also prohibited by law from marking the order as a 'gift', even if the order is placed with the intention of sending to a gift recipient.